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All prices include postage, packaging and recorded delivery for mainland United Kingdom, Most parcels are now sent via UPS (Main bladed items) or Hermes, the main reason behind this is that most other couriers will not honor the insurance on bladed items. If found they will happily destroy the tool, leaving both parties seriously upset! Once the item has left me, I can no longer be responsible for delay or loss, it is outside of my control. I will help recovering any insurance which has been taken out (please note this may take a little while to resolve) Please also note I will recycle packaging, this not only reduces the cost to the purchaser but also helps to save the planet!
Postage costs can be reduced if you Order more than one item.
Happy to post worldwide, please contact for postage costs by surface and airmail. Once the item is collected I have little control over any delays. Sometimes oversea items can get delayed in Customs, which is outside both mine and the couriers control. I have experience delays of a few days to many weeks. So please beware of this prior to Ordering. Refunds cannot be issued until I have received this from the courier for any lost items. There may also be additional fees to pay at customs, which would be down to the receiver to pay, note that delay may result in the item being destroyed or returned to sender - thus do not ignore correspondence from them. NOTE In most cases I only have one item of each, so please do not Order more than one using the PayPal method. In the event of two people Ordering the same item, it will be offered to the person with the earliest Order.
Payment can be made by PayPal, I can send an invoice if you would like to use this option. All tools to be paid for before shipping. Alternatively you can send a cheque made payable to “Timeless Tools”. As soon as funds have cleared I will send the item, usually 5 days after cheque has arrived. Please also note that I happy happy to part exchange/barter tools if this helps. We do not store credit card details nor do we share customer details with any 3rd parties.
I am happy to reserve items for 1 week while funds are sent, after which time they will then be re-listed as available. Sorry, this is due to customers reserving items and then not hearing from them, I am only a small enterprise and cannot afford to hold on to tools for any length of time. I would always recommend that you come and visit the stall at an event if you would like to purchase any of the tools, so you can look at them first. However, if you have purchased over the internet and it isn't how you expected, then please make contact via email of telephone, and I am sure something can be worked out (within 7 days of arrival). Oversea buyers, due to higher postage costs, please ensure you are happy before purchasing. Return postage costs to be met by buyer. Please note that books/Catalogues are not returnable without good reason. This is due to them being read and then returned or scanned copy being made.
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